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White Glove Support

Administrative Support to Full Compensation Process Outsourcing

White Glove Support

Iconixx White Glove Support includes a full array of support solutions — from administrative support to full compensation process outsourcing. Regardless of the services you need, the goal is the same: to help you meet your organizational needs and focus more of your time and resources on achieving your business mission.

group Administrative Support group Technical Operations Support group Compensation Operations Support group Full Compensation Process Outsourcing
Calculate Payments
Generate and Distribute Statements
Implement Plan and Report Changes
Support Dispute Resolution
Application Management
Load (Validate) Data
Manage Upgrades and Migrations (as applicable)
Plan Setup, Updates, and Communication Routing
Generate and Process Payments
Distribute Reports and Pay Files
Change Management and Training
Value-added Services: Workflow, Analytics, Modeling, Design
Annual Design and Modeling Services
SPM Sales-effectiveness Report Cards
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Our average activation period is a mere 10 weeks, so you needn’t worry about excessive down time.

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Ballast Point Ventures

Ballast Point Ventures is a later-stage venture capital fund established to provide expansion capital for rapidly growing, privately owned companies in diverse industries, with a particular emphasis on companies located in Florida, the Southeast, and Texas. The BPV partners have more than 70 years of combined experience investing in and building high-growth companies in a number of industries, including healthcare, business services, communications, technology, financial services, and consumer goods. BPV has $200 million under management and seeks to make equity investments ranging from $3 million to $10 million.

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Harbert Management Corporation

Harbert Management Corporation seeks to generate superior returns for their investors by identifying and investing in the most promising early growth stage companies in the Southeastern U.S. HMC seeks to capitalize on what it believes are compelling regional dynamics, such as a strong and fast-growing economy, significant research and development activities, and an established entrepreneurial community. The HMC team combines substantial investment, advisory, and operating experience with capital and networking contacts to support great entrepreneurial teams in successfully executing their growth plans. With offices in Birmingham, Alabama; Richmond, Virginia; and Gainesville, Florida, it’s well positioned to partner with entrepreneurs throughout the Southeast.

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KBH Ventures

KBH Ventures was an early investor in Iconixx Software. KBH's investment philosophy plays a significant role in the firm's successful track record. KBH believes in running businesses to be cashflow positive and profitable every month. Startups and companies in a startup mode, such as one that has been purchased in distress, are expected to generate revenue within the first six months and reach profitability within the first 12 to 18 months. KBH also only invests in or acquires companies that are in the startup phase or have less than $20 million in revenues. KBH targets technology companies that offer business-to-business services.

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S3 Ventures

S3 Ventures is an early expansion and growth stage venture firm with $200 million under management. It’s focused on information technology solutions that solve large business problems. S3 also invests in medical devices that improve the human condition. S3 invests in category-defining opportunities. It partners with the team and help focus methodically on what it takes to build a successful company. S3 today helps talented entrepreneurs take their technology and market knowledge and form valuable businesses in a repeatable fashion. Investment sizes start at several million or more for Series A, B, and C financing.