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Information Security Our Clients Know They Can Trust

Iconixx uses a layered approach of overlapping controls, monitoring, and authentication to ensure the security of every client’s data, our entire network, and all of our system resources. From our technology to the people who handle your data, earning your trust is at the forefront of your designs and policies.

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Data Center Infrastructure

Iconixx operates a Tier IV, 2N data center with compliance for PCI, HIPAA, and SSAE 16 Type II.

Building Features

  1. 190,000 square feet, reinforced poured concrete construction, including the roof, designed to handle winds of 200-plus miles per hour and windows designed to handle an impact of up to 150 miles per hour
  2. 61,000 square feet of raised floor (18” to 24”)
  3. Redundant HVAC with chilled water and backup chillers located on-site
  4. Air-handling monitoring for temperature, air quality, and humidity, 24/7, 365 days a year
  5. Smoke sensors above and below the raised floor
  6. Multistage production dry pipe system that requires alert from two sensors to activate pipe fill and a final stage, which activates when the temperature exceeds thresholds


  1. Dual cabling entrances into the building encased in four feet of concrete
  2. Multiple CO redundancy and fiber access to primary carriers that:
    • Run to two different local POPs
    • Are provided by two different carriers


  1. Dual power grids from local power company with capacity for four megawatts of power at transformers
  2. All power components are:
    • 100 percent redundant (2N)
    • Inside the building, including diesel generators
    • Able to be maintained without loss of power
    • Rotary-based UPS in 2N configuration (no batteries)
  3. Three diesel generators (1,250KW each)
  4. 6,750 gallons of fuel on-site with refueling contracts
  5. All power cabling on floors has waterproof casing with waterproof connectors to all equipment

All Iconixx building entrances require card key access. In addition:

  • Primary computer areas require card key and biometric (IRIScan) authentication.
  • More than 200 closed-circuit cameras cover the outside of the building, all entrances, and computer rooms.
  • All cameras are taped on time-lapse recorders and stored for 90 days.
  • At least two security guards are on-site at any time.
  • The guard station is manned 24/7, 365 days a year, inside a bullet-resistant enclosure.
  • All monitoring and alarm systems are on a UPS system within guard station.

Iconixx firewall

All Iconixx firewalls are virtualized, with a redundant pair of Cisco firewalls in failover configuration.

Additional Firewall Security

  • Host-based Intrusion Detection (HIDS)
    • HP OpenView
    • GFI LanGuard
  • Network Intrusion Detection (NID)
  • Common appliance screens all incoming traffic
  • Integrated with reports from firewall and device logs
  • Event correlation and filtering

Database Layers and Isolation

Operational data schema

  • Isolated customer schemas
  • Designed and tuned for high transaction volumes
  • Two-phase commit and rollback mechanisms
  • Configurable and extensible

Reporting and data mart schema

  • Separate from live calculations
  • Designed for data retrieval performance
  • Compensation, workflow, and HR data
  • Scheduled, automatic population of schema

Internal Authentication

Configurable total quota planning software that allows you to create and manage quotas using historical data.

  • Application user accounts are managed directly by customers.
  • All user passwords are encrypted.
  • Password controls include:
  • Minimum length
  • Minimum number of lowercase characters
  • Minimum number of uppercase characters
  • Minimum number of symbols
  • Password expiration period
  • Prior password usage
  • Automated password reset
  • Automated password reset wait period

Single Sign-on

  • Customer-specific Authentication (encrypted URL parameters)
  • SAML 2.0


  • On-demand uploads and downloads via application interface
  • Web services
  • 128-bit encrypted transfers


  • Automated file uploads and downloads
  • 1024-bit encrypted transfers
  • Individual file encryption (like PGP) also supported

Schedule a Free Consultation

Our average activation period is a mere 10 weeks, so you needn’t worry about excessive down time.

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Ballast Point Ventures

Ballast Point Ventures is a later-stage venture capital fund established to provide expansion capital for rapidly growing, privately owned companies in diverse industries, with a particular emphasis on companies located in Florida, the Southeast, and Texas. The BPV partners have more than 70 years of combined experience investing in and building high-growth companies in a number of industries, including healthcare, business services, communications, technology, financial services, and consumer goods. BPV has $200 million under management and seeks to make equity investments ranging from $3 million to $10 million.

Harbert Management Corporation

Harbert Management Corporation seeks to generate superior returns for their investors by identifying and investing in the most promising early growth stage companies in the Southeastern U.S. HMC seeks to capitalize on what it believes are compelling regional dynamics, such as a strong and fast-growing economy, significant research and development activities, and an established entrepreneurial community. The HMC team combines substantial investment, advisory, and operating experience with capital and networking contacts to support great entrepreneurial teams in successfully executing their growth plans. With offices in Birmingham, Alabama; Richmond, Virginia; and Gainesville, Florida, it’s well positioned to partner with entrepreneurs throughout the Southeast.

KBH Ventures

KBH Ventures was an early investor in Iconixx Software. KBH's investment philosophy plays a significant role in the firm's successful track record. KBH believes in running businesses to be cashflow positive and profitable every month. Startups and companies in a startup mode, such as one that has been purchased in distress, are expected to generate revenue within the first six months and reach profitability within the first 12 to 18 months. KBH also only invests in or acquires companies that are in the startup phase or have less than $20 million in revenues. KBH targets technology companies that offer business-to-business services.

S3 Ventures

S3 Ventures is an early expansion and growth stage venture firm with $200 million under management. It’s focused on information technology solutions that solve large business problems. S3 also invests in medical devices that improve the human condition. S3 invests in category-defining opportunities. It partners with the team and help focus methodically on what it takes to build a successful company. S3 today helps talented entrepreneurs take their technology and market knowledge and form valuable businesses in a repeatable fashion. Investment sizes start at several million or more for Series A, B, and C financing.