Showing strong leadership in the workplace can inspire employees to increase their productivity. The opposite can be said for leadership that is lacking in authority. As a crucial part of employee engagement, managers need to be able to communicate effectively with workers using their soft skills, according to HR Morning.
While some managers may be lacking in soft skills, such as communication or empathy, these qualities are important for creating not only a harmonious workplace environment, but one that yields higher returns, which can be measured by sales effectiveness software. One of the places where managers can start to hone in their soft skills is in conveying workplace expectations. When bosses communicate their expectations of employees, their sales performance metrics could reflect changes in productivity, indicating whether a pep talk or serious discuss was effective in improving an employee’s performance.
These metrics are an efficient way to measure employee engagement. If a worker is starting to slip in performance, a manager can step in and go over their numbers while practicing their soft skills. For effective communication during meetings, managers must remember to block out any distractions, such as incoming emails or telephone calls, in order to put their full focus on discussing key performance indicators with employees.
Acknowledging workers when they surpass expectations is also important in keeping levels of engagement high. When managers communicate their appreciation for their workers, this can boost productivity in the workplace as employees feel like the work they do is valued.
Make recognition meaningful for employees
There are a variety of ways for managers to make recognition effective and meaningful to employees, according to Inc magazine.
One of these ways is to connect recognition to quantifiable goals. These benchmarks could include reducing the number of support calls by a certain percentage or meeting quotas well before deadlines, which can all be tracked using sales performance metrics. By setting different achievements that can be measured, employers have an easier time identifying outstanding employees and recognizing them for their accomplishments. Employees also benefit from sales effectiveness software, as this system can establish a structure for self-motivation. By having a willingness to accomplish a company goal, employees begin to understand that their motivation for meeting this challenge is inherent.
While there are different ways to provide recognition for employees through incentive compensation, the point is managers must hone in their soft skills to convey recognition and motivate their workers to perform better.
