Skip to main content
Iconixx Insights BlogSales Performance Management

How communication and recognition improve sales performance metrics

By October 18, 2013June 11th, 2024No Comments

Showing strong leadership in the workplace can inspire employees to increase their productivity. The opposite can be said for leadership that is lacking in authority. As a crucial part of employee engagement, managers need to be able to communicate effectively with workers using their soft skills, according to HR Morning.

While some managers may be lacking in soft skills, such as communication or empathy, these qualities are important for creating not only a harmonious workplace environment, but one that yields higher returns, which can be measured by sales effectiveness software. One of the places where managers can start to hone in their soft skills is in conveying workplace expectations. When bosses communicate their expectations of employees, their sales performance metrics could reflect changes in productivity, indicating whether a pep talk or serious discuss was effective in improving an employee’s performance.

These metrics are an efficient way to measure employee engagement. If a worker is starting to slip in performance, a manager can step in and go over their numbers while practicing their soft skills. For effective communication during meetings, managers must remember to block out any distractions, such as incoming emails or telephone calls, in order to put their full focus on discussing key performance indicators with employees.

Acknowledging workers when they surpass expectations is also important in keeping levels of engagement high. When managers communicate their appreciation for their workers, this can boost productivity in the workplace as employees feel like the work they do is valued.

Make recognition meaningful for employees
There are a variety of ways for managers to make recognition effective and meaningful to employees, according to Inc magazine.

One of these ways is to connect recognition to quantifiable goals. These benchmarks could include reducing the number of support calls by a certain percentage or meeting quotas well before deadlines, which can all be tracked using sales performance metrics. By setting different achievements that can be measured, employers have an easier time identifying outstanding employees and recognizing them for their accomplishments. Employees also benefit from sales effectiveness software, as this system can establish a structure for self-motivation. By having a willingness to accomplish a company goal, employees begin to understand that their motivation for meeting this challenge is inherent.

While there are different ways to provide recognition for employees through incentive compensation, the point is managers must hone in their soft skills to convey recognition and motivate their workers to perform better.

Leave a Reply

Close Menu
Ballast Point Ventures

Ballast Point Ventures is a later-stage venture capital fund established to provide expansion capital for rapidly growing, privately owned companies in diverse industries, with a particular emphasis on companies located in Florida, the Southeast, and Texas. The BPV partners have more than 70 years of combined experience investing in and building high-growth companies in a number of industries, including healthcare, business services, communications, technology, financial services, and consumer goods. BPV has $200 million under management and seeks to make equity investments ranging from $3 million to $10 million.

Harbert Management Corporation

Harbert Management Corporation seeks to generate superior returns for their investors by identifying and investing in the most promising early growth stage companies in the Southeastern U.S. HMC seeks to capitalize on what it believes are compelling regional dynamics, such as a strong and fast-growing economy, significant research and development activities, and an established entrepreneurial community. The HMC team combines substantial investment, advisory, and operating experience with capital and networking contacts to support great entrepreneurial teams in successfully executing their growth plans. With offices in Birmingham, Alabama; Richmond, Virginia; and Gainesville, Florida, it’s well positioned to partner with entrepreneurs throughout the Southeast.

KBH Ventures

KBH Ventures was an early investor in Iconixx Software. KBH's investment philosophy plays a significant role in the firm's successful track record. KBH believes in running businesses to be cashflow positive and profitable every month. Startups and companies in a startup mode, such as one that has been purchased in distress, are expected to generate revenue within the first six months and reach profitability within the first 12 to 18 months. KBH also only invests in or acquires companies that are in the startup phase or have less than $20 million in revenues. KBH targets technology companies that offer business-to-business services.

S3 Ventures

S3 Ventures is an early expansion and growth stage venture firm with $200 million under management. It’s focused on information technology solutions that solve large business problems. S3 also invests in medical devices that improve the human condition. S3 invests in category-defining opportunities. It partners with the team and help focus methodically on what it takes to build a successful company. S3 today helps talented entrepreneurs take their technology and market knowledge and form valuable businesses in a repeatable fashion. Investment sizes start at several million or more for Series A, B, and C financing.